Privacy policy

Privacy Policy
Effective Date: July 7, 2026

Privacy Policy for Thoele & Co., Inc., DBA Thoele Photography
Thoele & Co., Inc., doing business as Thoele Photography ("Thoele Photography," "we," "our," or "us"), is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our online ordering system, purchase photography products or services, or communicate with us.

By using our website or purchasing our products or services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect
Depending on the services you use, we may collect the following information:

Parent, guardian, or customer name
Student, athlete, or participant name
School, organization, league, or team information
Email address
Mobile and telephone numbers
Mailing and billing addresses
Payment information (processed securely through third-party payment processors)
Order history
Appointment information
Communications you send to us by email, telephone, text message, or contact forms
Website usage information collected through cookies and similar technologies
How We Use Your Information
We use your information to:

Provide photography services
Process and fulfill photography orders
Deliver digital downloads and printed products
Communicate regarding appointments, orders, and customer service
Notify customers when photographs are available for viewing or purchase
Process payments
Improve our website and customer experience
Comply with legal obligations
Send promotional emails or SMS messages only when you have provided your consent
SMS Communications
If you voluntarily provide your mobile phone number and expressly opt in to receive SMS text messages from Thoele Photography, we will use your number only to send the communications you have requested.

SMS messages may include:

Appointment reminders
Notifications that photographs are available
Order confirmations
Shipping updates
Customer service communications
Promotional offers, discounts, and special photography promotions (only for customers who have opted in)
Consent to receive SMS messages is not a condition of purchasing any products or services.

You may opt out of SMS communications at any time by replying STOP to any text message.

For assistance, reply HELP or contact us directly at (218) 689-8521 or thoelephoto@hotmail.com.

Message frequency varies.

Message and data rates may apply.

How We Share Information
We do not sell, rent, or lease your personal information.

We share information only when necessary to operate our business and provide the services you have requested. This may include trusted service providers such as:

Online gallery and ordering platforms
Professional photographic printing laboratories
Payment processors
Shipping providers
Website hosting providers
Information technology providers
SMS messaging providers
These providers are permitted to use your information only to provide services on our behalf and are required to safeguard your information.

SMS consent and mobile phone numbers are never sold, rented, shared, or disclosed to third parties, affiliates, or partners for marketing or promotional purposes.

Cookies
Our website may use cookies and similar technologies to improve website functionality, remember user preferences, analyze website traffic, and enhance your browsing experience.

You may disable cookies through your browser settings, although some website features may not function properly.

Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Data Retention
We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, maintain business records, and enforce our agreements.

Your Privacy Rights
Depending on applicable law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent where processing is based on consent
Object to certain types of processing
To exercise any of these rights, please contact us using the information below.

Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy
Our services frequently involve school and youth sports photography. Personal information relating to children is collected only as necessary to provide photography services through schools, organizations, leagues, or with the consent of a parent or legal guardian, as required by applicable law.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

Contact Information
Donna Thoele Carr
Owner

Thoele & Co., Inc.
DBA Thoele Photography

216 LaBree Avenue North
Thief River Falls, MN 56701

Phone: (218) 689-8521

Cell: (218) 689-6854

Email: thoelephoto@hotmail.com